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It seems to be a rule that big phone companies always blame the other guy
By Bill Quimby on May 17, 2023
Maybe it’s because the Resporg dept. is behind several layers in literally every phone company, and you can’t talk directly to the people that release 800 numbers anywhere else. But whenever an 800 number change doesn’t go through, it’s always the other guys fault.
They seem to automatically blame the other guy. They will even say it was declined because of name and address mismatch or zip code mismatch, the most common reasons a number is declined, when the request hasn’t even gone through yet. It’s ok to ask us about it, but don’t assume that it went through and is waiting on us, just because your phone company says that. Maybe it’s because it happens so often that they say that’s the reason automatically.
People come to us because we’re small and responsive, kind of the opposite of most other phone companies. And it’s easy to reach us when your phone company blames us. Just take that with a grain of salt, because it’s almost never the small responsive company that’s holding things up. We make this a priority, and are happy to be here for you and make this go smoothly.
We've helped tens of thousands of customers get great numbers over the past 25+ years
“Thanks for the update. It was a pleasure working with your team. Hope was especially helpful yesterday and held my hand through the process of setting up and transferring my vanity number to a telephone company. She was very patient with me as a novice and provided great insight. Thanks for all your help and I would definitely recommend your team to everyone. Bill I really liked the detailed explanations of the process on your website with the cartoon pictures as I am a visual learner. Thanks guys for making the process so simple and efficient”
Marlene Smith
Menlo park, CA
“The process on your end was definitely smooth and easy. Right now we are doing some configurations with TelPac to customize our round robin calling internally so the process is not complete. But the provisioning of the number through you guys was very streamlined and painless and we appreciate this very much. Will definitely recommend your site!”
Alex Rayter
San francisco, CA
“For those of us new to getting an 800 # up and running, it was great to have you there every step of the way. Easy to understand process, helpful email reminders and no high pressure sales tactics. When I transferred my # to a new carrier, they knew just who you were and gave me a discount on the processing. Very professional and legit company.”
Andrew Goldberg
Clarks summit, PA