Formerly Century Link, among other names, Lumen is a large telecom company that's grown through numerous acquisitions and of course has multiple resporgs and systems and probably numerous numbers lost in the cracks. They also work with a number of resellers, though not as much as they used to. This makes finding the right segment of the company and the actual company providing the service especially hard.
We've helped tens of thousands of customers get great numbers over the past 25+ years
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“Hi Bill. yes thank you and extremely glad and very grateful. Thanks man and have always liked you. Thank you for coming through and we will be more careful as we know this is not too common. Please thank your friends on behalf of us also if you know them well that had the number. We appreciate when people are helpful and nice Sincerely, Perry”