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This looks a resporg for Volkswagen Group of America, based on researching the address, and the email address is at vw.com. One of their numbers on their resporg is also 1-800 DRIVE VW! So it looks like it's mostly for their own numbers.
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|Two Digit Code||VC|
|Five Digit Code||VCC01|
|Trouble Referral #||248-754-4524|
|Mailing Address||3800 Hamlin Rd|
Auburn Hills, MI 48326
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