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Local vs Toll Free

By Bill Quimby on September 26, 2023

I started TollFreeNumbers.com almost 30 years ago and have been one of the most fervent advocate for toll free numbers in the country, but I have to admit that local numbers are definitely much more viable than they used to be. For many businesses they offer an excellent alternative or even a superior alternative!

Toll Free Numbers came out before people even knew you had to dial a 1 before an area code. That’s why they were advertised as “1-800!” Today everyone used to dialing area codes even for local numbers. 90% of your customers have overlay area codes, and the whole world is used to new area codes everywhere.

Maybe even more importantly, with the proliferation of cell phones, all with unlimited long distance, the whole idea of phone calls costing anything has almost completely vanished. There are other benefits of toll free numbers, but the benefit of more vanity local numbers being available can outweigh the secondary benefits of toll free for a lot of businesses.

When people ask me do they need a 1-800 number, I have always said you know what you want but you take what you can get, meaning if you can get the right message in a “1-800” number go for it, but if you can’t, don’t be afraid to take another toll free area code. Today that really has to be extended to local area codes too. I include local area code matches in the toll free search results, because they are a real alternative for businesses today. And if you can’t get the right message or term in a toll free number, you have to consider the local versions of it.

That’s why in 2023, the founder of TollFreeNumbers.com is now building LocalVanityNumbers.com too. I honestly think there’s way more potential for customers today in local numbers. And if you project these trends into the future, toll free numbers aren’t disappearing, but local vanity numbers are going to continue to grow in use and value, not just for local businesses but all businesses!

We've helped tens of thousands of customers get great numbers over the past 25+ years

Thanks for the prompt, professional service regarding my toll free number. As you promised, it was a seamless procedure and we're very pleased with the outcome. Best regards, Oliver T.

Oliver Thomas

Oakland, CA

Thank you so much for your help. I received a warm welcome from day one and had all my questions answered quickly. I will definitely use your services again in the future!

Jayden Hollywood

Atlanta, GA

My wife has a daily health & fitness TV program called "Rise Up" that airs nationally. A friend of mine recommended this site, which immediately built my trust as he is well respected in the television industry. Each time I called with a question I got a real person within literally a few seconds. After purchasing my number, I received an official e- document stating that I own the toll free number for life. Very Impressive keep up the great work!!!

Tiger Webster

Murfreesboro, TN